Shipping Information

Delivery

Packages will be shipped out within 1-2 business days (Processing Time). Please allow 3-4 business days for delivery via USPS/UPS. All orders are shipped after receipt of payment. This does not including weekends or holidays. All orders are shipped with Signature Confirmation and will require a signature upon delivery.

 Protection your Package

By purchasing Route - They provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection.

Visit routeapp.io to learn more.

Missing Packages:

we are not responsible for lost or stolen packages. Once a package has left our facility, USPS/UPS will hold all liability if the package is lost or stolen. Please contact USPS/UPS and file a claim with the carrier. 

USPS 1800-275-8777  UPS 1888-742-5877

We will NOT be held responsible for orders that show DELIVERED.

If you have problems with package theft in your area, please consider using USPS HOLD Mail service. This service is provided by USPS and will hold your package at a safe location until you can claim it. CLICK HERE

International Delivery 

Shipping  rates vary depending on location and weight of the package. All applicable custom fees, import taxes, and duties fee are the sole responsibility of the customer. We can not predict what your Taxes, Custom and Duties fee maybe. Custom authorities require that we state the value of your order directly on your package. Orders that are refused will be charged the original shipping plus return shipping to us. 

By completing a purchase with us you agreeing to our full shipping and deliveries policy.  

No Returns/Exchanges Only

Exchange within 15 business days of receipt of receiving your orders. Unworn item(s) in new condition returned in original package within 15 business days will receive a store credit or exchange.

The cost of returning the item(s) to us is your responsibility.

Once we have received your package, We will contact you via email within 5-7 business days.

Please note that this policy is strictly enforced and all orders that exceeded this time frame will not qualify for an exchange or store credit.

 

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